Starsporst Privacy Policy — Your data is secure

1Introduction

Starsporst is a trusted online gaming platform for users in Bangladesh and around the world. We believe your privacy is a fundamental right. We are committed to being fully transparent about what data we collect during your registration and use of Starsporst, how it is used, and how it is kept secure.

This privacy policy applies to all Starsporst services, websites, and mobile applications. By accessing the Starsporst platform, you agree to the terms of this policy. We commit that Starsporst will never use your data dishonestly.

The Starsporst privacy policy is built in full compliance with international data protection standards. Our goal is to provide you with a safe, transparent, and trustworthy gaming environment where you can play with complete peace of mind.

2What data we collect

Starsporst collects the following types of data for various purposes. Each piece of information is collected for a specific reason, and no unnecessary data is gathered.

Starsporst only collects data that is required to meet legal obligations, deliver services, or ensure your safety. No excessive or irrelevant information is collected.

3How Your Information Is Used

Starsporst uses the data it collects for the following purposes:

• Account management: For registration, login, KYC verification, and account security.
• Transaction Processing: To ensure deposits and withdrawals are processed accurately.
• Customer Support: To resolve your issues and answer your questions.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Responsible Gaming: To identify unusual gaming patterns and provide support where needed.
• Service Improvement: For analytics purposes to improve your experience on the platform.
• Legal obligations: To fulfil legitimate requests from licensing authorities and law enforcement agencies.
• Contact: To keep you informed of important updates, security alerts, and promotional offers (with your consent).

4Data Sharing & Disclosure

Starsporst never sells your data. However, information may be shared with third parties in the following limited circumstances:

• Payment Processors: Minimum necessary data shared with verified payment service providers to process transactions.
• KYC partner: With licensed KYC service providers for identity verification.
• Law enforcement agencies: When required by a valid court order or government directive.
• Licensing Authority: For routine audits and reporting requirements by regulatory authorities.
• Technology Service Providers: Contracted partners for hosting, cybersecurity, and analytics services.

Every third-party partner operates under a strict data protection agreement with Starsporst and may only use your information for its designated purpose.

5Data Security Measures

Starsporst uses a multi-layered security framework to protect your data:

• 256-bit SSL/TLS encryption — applied to all data transfers.
• AES encryption — for securing stored sensitive data.
• Two-Factor Authentication (2FA) — to protect your account.
• Regular penetration testing — to identify and address security vulnerabilities.
• 24/7 security monitoring — to detect unusual activity.
• Automated backup system — to prevent data loss.
• Access controls — only authorized personnel can access your data.

6Cookie Policy

Starsporst uses cookies and similar technologies to enhance your browsing experience. The types of cookies we use:

• Essential cookies: For login sessions and security — the platform cannot function without these.
• Functional Cookies: To remember your language, theme, and preference settings.
• Analytics Cookies: To understand how the platform is used — only anonymous data is collected.
• Security Cookies: To prevent fraud and unauthorized access.

You can disable non-essential cookies through your browser settings. However, disabling essential cookies may cause some Starsporst services to not function properly.

7Your right to data protection

Starsporst gives you full control over your data. You have the following rights:

To exercise any of these rights, contact the Starsporst support team. We will respond to your request within 30 days.

8Protection of Minors

Starsporst is strictly for individuals aged 18 and above. We do not collect, store, or process personal data from minors under any circumstances.

• Age verification is mandatory at the time of registration.
• Age verification documents must be submitted as part of the KYC process.
• If a user registers with a false age and this is later discovered, the account will be closed immediately.
• Any data found to belong to a minor will be deleted immediately.

If you believe a minor is using Starsporst, please notify our support team.

9Data Retention Period

Below is an overview of how long Starsporst retains your data:

• Account information: For the duration of active account use and 5 years after closure (as required by law).
• Transaction Data: 7 years — as required by financial regulatory obligations.
• KYC documents: 5 years — in accordance with licensing authority guidelines.
• Support Contact: 3 years — for quality assurance and dispute resolution purposes.
• Cookie Details: Session cookies are deleted when the browser is closed; persistent cookies last up to 12 months.
• Marketing Preferences: Until you withdraw your consent.

Once the retention period expires, Starsporst securely deletes or anonymizes your data.

10Changes to the Privacy Policy

Starsporst may update this privacy policy from time to time. When changes are made:

• The updated policy will be published on this page along with the date of the revision.
• A notice will be sent to your registered email address whenever significant changes are made.
• You may be notified of changes when you log in to the platform.
• Continued use of Starsporst after any changes takes effect will be considered acceptance of the updated policy.

11Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding the Privacy Policy, please contact the Starsporst support team:

We aim to fulfil all privacy-related requests within 30 days. For complex matters, additional time may be required, and you will be informed accordingly.